Please send us your special request for the rental car, booking hotels and restaurants from here.
Our concierge will help for your trip.
Please write the requirement in the reservation format.
Please confirm your request statement.
Please double check if your request is correct.
Please read our reply carefully, and reply us if you agree with the statement.
We will send you a confirmation mail and terms of payment.
*We will cancel the reservation if we could not confirm payment in 24 hours.
| Handling fee | Handling fee for change | 1,080 yen/per reservation | For the 1st time: Free | *It will cost you for a fee (540 yen) if you would like to make a change of your reservation from the 2nd time. |
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| 1. Cancellation within 20 days of the reserved date. (Except the case 2~5) | 20% of the rental fee |
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| 2. Cancellation within 7 days of the reserved date. (Except the case 3~5) | 30% of the rental fee |
| 3. Cancellation 1 day prior to your your reserved date. | 40% of the rental fee |
| 4. Cancellation on the day you reserved | 50% of the rental fee |
| 5. No-show | 100% of the rental fee |